We gladly accept returns or exchanges within 21 days of the purchase date. All gift cards are final sale and are not eligible for return or exchange. 

We offer the option to add Route Package Protection at checkout, providing coverage for lost, stolen, or damaged items. 

If you opt-out of Route Package Protection and your package is lost or stolen, we will do everything we can to assist you. However, we are no longer responsible for packages once they are in transit.

For further assistance, please contact us at orders@thethingswedo.co.