Event-Exclusive Offers — “Find Your Type, Claim Your Stack”

The following promotional prices apply only to purchases completed during the designated “Tonight Only” event promotional period (November 5, 2026 from 7:00PM-11:59PM PST), at participating TTWD locations offering the applicable treatment.

1. Package Swaps. A qualified TTWD provider may recommend switching to another listed package at the time of the appointment when clinically appropriate. Any differences in included services and package pricing must be disclosed to and accepted by the patient before the substitution or treatment is performed. If the substituted package is higher in price, the patient must pay the difference on the same day the treatment is received. If the substituted package is lower in price, TTWD will refund the difference to the patient on the same day the treatment is received. Refunds will be processed to the original payment method, where feasible, and may be subject to the payment processor’s posting timeframes. No particular package or substitution is guaranteed. “Tonight Only” refers solely to the promotional purchase window and does not require treatment to be completed that evening.

2. Eligibility and Participating Locations. Special packages are valid only at participating The Things We Do (“TTWD”) locations that offer the specific services included in the package. Not all services are available at every location. Package availability is subject to location, provider availability, and applicable clinical requirements. Each package is a contract for the specific services and number of treatments identified in the offer and purchase confirmation. It is not a dollar-denominated balance, or general-purpose payment instrument, and it may not be applied to other services or products except as expressly stated in the package description or required by law.

3. Final Sale and Refunds. All special package purchases, including packages purchased during promotional events, virtual events, and other limited-time offers, are final and non-refundable, except as required by applicable law. No refunds, exchanges, or credits will be issued for a change of mind, personal preference, or failure to schedule or utilize purchased services, except as otherwise required by law. Nothing in these Terms limits any refund, remedy, or other right required by applicable law.

4. No Combining Offers. Special packages cannot be combined with any other discounts, promotions, promotional codes, special offers, membership benefits, or credits unless expressly authorized by TTWD.

5. Medical Eligibility and Treatment and Consents. All treatments are subject to an appropriate clinical evaluation, medical eligibility, and completion of informed consent. TTWD reserves the right to decline, modify, or discontinue a treatment if deemed medically inappropriate or unsafe by the treating provider. If a patient is determined to be medically ineligible for a purchased service, TTWD will review available alternatives, including substitution with an appropriate substitute. The customer is responsible for requesting appointments sufficiently in advance to allow the included services to be provided within the applicable package period. TTWD will not apply the expiration period to the extent a delay in scheduling or providing a service is attributable to TTWD or applicable law requires otherwise.

6. Scheduling and Availability. All services must be scheduled in advance and are subject to appointment and provider availability. Package purchases do not guarantee appointments on specific dates or with specific providers. TTWD’s standard appointment cancellation, rescheduling, and no-show policies apply.

7. Package Services and Modifications. Packages are valid only for the services and number of treatments specified at purchase. For the event-exclusive “Find Your Type, Claim Your Stack” offers below, a TTWD provider may recommend a different advertised stack at the appointment based on the patient’s clinical evaluation and treatment goals. Any swap is subject to medical appropriateness, service availability, patient agreement, and disclosure and acceptance of any price difference before treatment. A swap is not guaranteed and does not entitle the purchaser to a refund or store credit, except as required by applicable law. Other modifications or substitutions require TTWD approval and may involve additional charges disclosed before the change. A package does not establish a transferable monetary balance or entitlement to select goods or services of equivalent dollar value. Any permitted substitution must be approved by TTWD and documented as a change to the specified services, subject to applicable law.

8. Nontransferability. Special packages are intended for use by the original purchaser or designated recipient and may not be transferred, shared, resold, or exchanged for cash without prior authorization from TTWD, except as otherwise required by applicable law. The package is associated with the purchaser or recipient identified at purchase and is not reloadable or redeemable for cash, except as required by applicable law.

9. Package Validity. Unless the offer or purchase confirmation states a shorter period permitted by applicable law, all services included in a special package must be scheduled and received within 12 months after the purchase date. After that period, any unperformed services may expire.

10. Treatment Results. Individual results vary, and TTWD does not guarantee any specific treatment outcome. Additional treatments may be recommended based on individual clinical needs and may be subject to additional charges.

11. Promotional Availability. Special packages are available only during the applicable promotional period and may be subject to quantity limitations or other restrictions disclosed at the time of purchase. TTWD reserves the right to modify or discontinue promotional offers prospectively. Such changes will not alter the terms applicable to packages already purchased, except as required by law.

12. Applicable Law. All purchases and services are subject to applicable federal, California, and Hawaii laws and regulations. Nothing in these Terms & Conditions limits or waives any consumer rights or remedies provided under applicable law.

13. Errors and availability. TTWD may correct typographical or administrative errors. TTWD will not materially change the terms applicable to special packages after issuance except as required by law.